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Negotiation techniques - The DEAL method®

Negotiations often begin with the client seeking to pressure you into compromising on your terms and conditions, usually with a focus on the price, among other things. Professional buyers are increasingly involved in these negotiations, in which suppliers may feel they are at a disadvantage. What is the best way to call the shots, be better prepared, handle tense situations and maintain your margin and credibility? This best-selling program provides a raft of solutions inspired by best practices in negotiation.